Frequently Asked Questions
3DLabz have been in the field of Animation and 3D rendering for more than a decade, during which time, we have expanded our horizons in terms of knowledge and experience. This FAQ page has been set up primarily to answer many of the questions that were frequently thrown at us.
3DLabz is registered in Hong Kong, with an administrative office in India. We have numerous production centers, which are all scattered around the world. More than 200 artists work on our projects, and they keep the wheel turning in our production centers based in China, Vietnam and Poland.
We follow non disclosure norms with strict adherence. We also sign Non-Disclosure Agreements with firms, on request. Utmost security and precaution is employed in ensuring data protection, and we take whatever means necessary to protect the secrecy and sanctity of data, images, and information that are the properties of our clients.
Our proposals are mainly based on the projects we undertake and on our client’s requirements. As each client’s requirements are different, we cannot go with a fixed flat rate for different projects. We can provide quotes or estimate via email or phone on knowing your requirements.
No. We used to share our works with our watermark only.
No. We cater to all types of companies, from start-ups to corporate round the world.
Our modus operandi is mainly virtual, and that is the way we do our business. All communication, with regards to the project takes place through the internet, and this includes briefing, project management, file exchange, previews and delivery can be initiated virtually from anywhere with ease.
You needn’t have any qualms on this regard, as we will establish the best possible online communication channel with you.
We cater for clients worldwide and not having any difficulty to work remotely with our customers. Over the last 10 years, we have found it comfortable to work on projects and have executed a number of successful projects by working in this method. Given that we will be keeping in contact with you throughout the project, via FTP uploads, emails, Skype and phone/web conferences, etc. you will feel like we are working right next to you.
For any file that has a size of 10Mb or less, you can send it as an email attachment. Else you may share it via Dropbox or Wetransfer.com, through which sharing of large files is possible. On an additional note, we can also setup an account in our server through which file transfer is possible.
We commonly use email as a medium of transfer. However, for files that exceed the 10Mb size, they are compressed and uploaded to our server. The link will be provided to you, through which you can access and download the files. Dropbox and Wetransfer.com is also used as per the client’s convenience.
For any project we undertake, we accept 50% of the total fee as advance, and the balance after completion of the work. Final files, devoid of our watermark, will be send only after the balance payment has been cleared.
We accept payments through Bank Wire Transfer, PayPal, Western Union, and MoneyGram for your convenience.
In order to produce a walk-through animation of 2 to 4 minutes, it would take nearly 30-40 days. The production process involves the following steps:
Yes. We can add live people in 3D Walkthroughs. checkout our work
Yes. As a matter of fact, we have done it for a few of our projects. For this process, you would have to shoot the video in good quality, avoiding any camera jerks, enabling us to add a 3D model of the project into the live video. checkout our work
Yes. We have the required experience to do so. 3D Stereoscopic is a virtual reality animation, where viewers can get a feel of moving about inside an apartment or resort or their homes. In order to watch 3D Stereoscopic movies, you would need special projectors and red-blue glasses. more information
Yes. Our renderings are suitable for use in a variety of print media. Depending on the specifications, we can provide images of resolution up to 4000 pixels, in a variety of formats. All you need to do is let us know what format your printer takes, and we will email it to you directly.
Usually, the 3D images that we deliver are of 4000 pixels. However, if you need the final images in very high resolution, then you need to inform us before the final rendering. Moreover, we charge extra for high resolution rendering.
The previews are allowed a maximum of 3 revisions before any additional charges are levied. Any additional change request will be charged based on the work needed.
Our skilled team of animators at 3DLabz has enough experience and expertise in all fields pertaining to character animation. Therefore, you can rest assured that our team will be able to take care of the project from script to screen in the best possible way.
We have a wide range of cartoon character animation services at our disposal:
Quoting a price without any knowledge of client requirements is next to impossible. There are a lot of factors to be considered when calculating the price for producing 3D cartoon animation, like:
Yes, we do.
Yes, we do. We produce 2D animation employing Flash, as well as hand drawn sketches.
Yes. We have at our disposal a professional team who are an expert in using Solidworks to create 3D designs. You can check out some of our works in Solidworks.
Yes. Some of our clients prefer their product designed only in MODO. You can go through some of the product images and animation that we have done using MODO. View our works
Yes, we will be able to sign a Non-Disclosure Agreement with firms on request.
A draft storyline is necessary for us to understand what you would like to view in the animation. Apart from that, we require adequate reference images, reference links (YouTube/Vimeo) etc.
Contact Us for a sample medical animation storyboard.
MoA is an abbreviation for “Mode of Action”, or “Mechanism of Action”. It refers to the way an active substance works. When considering pharma communication, this is an area that finds good use through 3D animations.
No. Every work we have done is tailored on the individual needs of our clients.